All Nippon Airways (ANA), Japan’s largest airline and a five-star carrier recognized globally for its service excellence, has maintained a strong presence in the Asia-Pacific aviation market. Among its international operations, the All Nippon Airways Sydney Office stands out as a key hub for Australian travelers seeking seamless connections to Japan and other destinations across Asia, North America, and Europe.
As travel rebounds and global connectivity becomes more crucial than ever, ANA’s office in Sydney continues to play a pivotal role in offering personalized customer service, reliable flight information, and logistical support to travelers. Whether you’re flying for business, tourism, or transit, the ANA Sydney office offers a vital point of contact and customer care.
Situated in Sydney’s bustling Central Business District, the ANA office is easily accessible for residents and visitors alike. Its proximity to financial institutions, travel agencies, and business centers makes it a go-to location for corporate and leisure travelers planning their trips to Japan and beyond.
This central location also enables the office to support the growing number of Australian-Japanese business partnerships, academic exchanges, and tourism ventures. The office acts as a cultural and logistical bridge, supporting bilateral travel and cooperation between Australia and Japan.
Although much of air travel today is managed through websites and mobile apps, ANA recognizes the continuing value of personalized, in-person service. The Sydney office offers a full suite of travel-related services designed to meet the varied needs of travelers, including:
The ANA Sydney office helps customers book domestic and international flights with ease. Whether you're planning a direct flight to Tokyo or a multi-leg journey through other Asian cities, their team assists with optimal routing, fare selection, and seat preferences.
Changing travel plans? The office offers support for rescheduling, cancellations, and refund processing. This human assistance is particularly valuable during peak seasons or when facing complex itineraries.
ANA's loyalty program, the ANA Mileage Club (AMC), is supported through the Sydney office. Members can inquire about mileage redemption, status upgrades, account management, and more.
Passengers with mobility challenges, medical needs, or dietary requirements can arrange accommodations through the office. Services like wheelchair assistance, oxygen support, or special meal requests can be arranged in advance.
Navigating travel documentation can be challenging. The Sydney team offers guidance on visa requirements for Japan and other connecting countries, especially helpful for travelers unfamiliar with international entry protocols.
ANA operates direct flights from Sydney to Tokyo Haneda Airport, one of Asia’s most efficient and well-connected airports. Haneda serves as ANA’s main hub, allowing seamless onward travel to over 50 domestic Japanese cities including Osaka, Sapporo, and Fukuoka, as well as global cities in Europe and North America such as London, Frankfurt, Los Angeles, and New York.
Travelers flying with ANA from Sydney can expect: